Ask for a k8saas cluster creation using Thales Postit portal
Context
Previously, the Thales Digital Factory used several tools to manage customer requests:
- zendesk
- forms
- chatbot
To improve our support quality, we've decided to regroup all customer interactions in a single portal: PostIT
Prerequisites
For any demand & request, you should:
- have a TDF Account ID. It should look like: 1210XXX
- be enrolled in a given TDF Account ID. It is mapping between your identity and the TDF account ID.
In any case, click on Customer Care tab:
then, depending on your need, follow the corresponding procedures:
Ask for TDF Account ID
Select Get a Thales Digital Factory Account for TDP and fill the requested information.
note
The information requested are very basic; such as financial contact, Business Line name etc...
Ask to be enrolled in a TDF Account
Select Enroll in a TDF Account.
Database Creation
TBD